Characteristics
Cellular 5G / Cat-19 LTE
Display LED Status Indicators for Power, Signal, 5G, 4G, LAN, WiFi
Interface Easy-to-use Web Interface
WiFi WiFi 6 • WiFi Connection for up to 64 Devices
Features 4x4 MIMO
Device Ports WAN/LAN Configurable
Advanced Networking IP Passthrough
Characteristics
Cellular 5G / Cat-19 LTE
Display LED Status Indicators for Power, Signal, 5G, 4G, LAN, WiFi
Interface Easy-to-use Web Interface
WiFi WiFi 6 • WiFi Connection for up to 64 Devices
Features 4x4 MIMO
Device Ports WAN/LAN Configurable
Advanced Networking IP Passthrough

WB550 5G Indoor Fixed Wireless Access Router

Indoor Router by ATEL
ATEL’s WB550 5G CPE is designed to offer pure wireless high-speed data service to the end user, it utilizes the 5G and LTE networks to connect to the internet and uses Wi-Fi to share the data service with different Wi-Fi devices.
Regular price
$529.99
Sale price
$529.99
Regular price
Shipping calculated at checkout.
IT’S RELIABLE
The Apex is a high-performance Fixed Wireless Access device. Providing maximum internet speeds to the devices that matter most. With High-Speed LTE fallback, it can also provide speeds of up to 1.6Gbps in areas that are tough to reach 5G networks.
IT'S SIMPLE
Powerful but simple! Easy plug-and-play setup takes the guesswork out of setting up a wireless network. Easy-to-use web interface allows anyone to configure or monitor the device from their smartphone or computer.
IT’S FUNCTIONAL
With the ability to connect up to 64 devices, the Apex router is perfect for running a home, small office, or mid-sized business. Its WiFi 6 radio features keep all devices running at maximum speed with frequency diversity and the latest in security protocols for a secure WiFi network.
IT’S SECURE
Tether wirelessly with your own password created in the easy-to-use WebInterface or tether with the USB Type-C cable for additional security

Fast & Free Shipping

Shop with confidence and have your products delivered right to your doorstep without any additional cost.

Seamless Warranty Process

If you're not completely satisfied with your purchase, reach out to us and we'll help make it right.

Quality Control & Tested

No device leaves our warehouse without inspection and testing, so you know you're receiving the best.

Available Support

Questions? Comments? Concerns? We're here to help at support@atel-usa.com

Downloadable Materials

Sales Sheet

User Guides (English)

Quick Start Guide (English)

User Guide (Spanish)

Quick Start Guide (Spanish)

FAQs (English)

FAQs (Spanish)

ATEL WB550 FAQs

1

The Power LED indicator is not ON

a. Confirm the power adapter is plugged properly into the AC socket.


b. Confirm the power adapter is connected to the device properly.


c. Note: Use only the Power Adaptor that is provided and comes packaged
with the device.

2

Web Based Utility (WebGUI) cannot be accessed

a. Ensure that the WB550 is powered on.


b. Ensure that your wireless client is connected and has acquired the IP address from the device over Wired or wireless connection.


c. Check with another web browser or try to reset the browser cache memory.


d. Try to Reboot or factory reset the device.

3

Device cannot access the network

a. Ensure your USIM card is valid and active.


b. Check the 5G/4G LED, it should be On. If it is off, then login to WebGUI and check the Network details available on the home page.


c. Network status should be showing Connected. If it is showing disconnected or connecting, check the network parameters RSRP, SINR values.


i. SINR value (dB) should be Positive.


ii. RSRP value must be greater than -115dBm. Preferred value should be around -90 dBm.


d. Try to Reboot or factory reset the device

4

How do I optimize the device to maximize throughput?

a. You can move the device around to find the best location for data throughput. Generally, a higher location near windows and a place with minimum obstruction to carrier cell towers will result in a better data throughput.


b. You can log into the WebGUI to check the RSRP/RSRQ/SINR to verify the changes to signal quality.


c. In the WebGUI, you can also go to “Settings” > “Cellular Settings” > “Network”, to specify the band you want to use. Please check and confirm band information with your carrier before you adjust the band you prefer. Please note that we don’t encourage customers to adjust these features by themselves if you are not familiar with mobile technology.

5

Do you have the WB550 FAQs in Spanish?

Yes, they're available here.

Looking for more General FAQs?

Check Them Out Here

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